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Supervisor's survival kit Elwood N. Chapman.
Detalles de publicación: New York Macmillan Pub. Co. London Collier Macmillan Publishers c1993.Edición: 6th edDescripción: xi, 25735 p. illISBN:- 0023219033
- 658.3/02 20
- HF5549.12 .C44 1990
| Imagen de cubierta | Tipo de ítem | Biblioteca actual | Biblioteca de origen | Colección | Ubicación en estantería | Signatura topográfica | Materiales especificados | Info Vol | URL | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | Prioridad de la cola de reserva de ejemplar | Reservas para cursos | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Libro | Biblioteca Encarnación Valdés Colección General bev | 658.302 C466s6 (Navegar estantería(Abre debajo)) | Disponible | 80000001806507 |
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Descripciones mejoradas de Syndetics:
SUPERVISOR'S SURVIVAL KIT, NINTH EDITION continues the successful tradition of preparing today's workforce for the first steps into management. Solve problems through Mini-Games. Create a motivating work environment. Lead effective work-team behavior. Improve interpersonal communication between employees.
Tabla de contenidos provista por Syndetics
- About this Book(p. v)
- From the Publisher(p. ix)
- Introduction(p. x)
- Getting Into Supervision(p. 1)
- 1 Should You Be a Supervisor?(p. 3)
- Case Study: Choice(p. 11)
- 2 Making the Transition(p. 12)
- Mini-Game: Strategy(p. 20)
- 3 The New Star in the Management Hierarchy(p. 22)
- Mini-Game: Downsizing(p. 28)
- Human Relations and Communications: The Key To Successful Supervision(p. 31)
- 4 Achieving Productivity Through People(p. 33)
- Case Study: Approach(p. 44)
- 5 The Supervisor-Employee Relationship(p. 45)
- Mini-Game: Intervention(p. 52)
- 6 Five Irreplaceable Foundations(p. 54)
- Case Study: Request(p. 61)
- 7 Creating a Productive Working Climate(p. 62)
- Mini-Game: Climate(p. 74)
- 8 The Shift to Total Quality Management(p. 77)
- Mini-Game: Philosophy(p. 83)
- 9 The Effective Work Team(p. 85)
- Mini-Game: Pyramid vs. Circle(p. 98)
- 10 Communicating Privately(p. 99)
- Case Study: Technique(p. 109)
- 11 The Problem Employee(p. 110)
- Mini-Game: Confrontation(p. 121)
- 12 Staffing(p. 123)
- Case Study: Staffing(p. 136)
- 13 Delegation(p. 137)
- Mini-Game: To Delegate or Not(p. 144)
- 14 Use Your Knowledge Power(p. 146)
- Case Study: Training(p. 153)
- 15 The Formal Appraisal(p. 154)
- Mini-Game: Option(p. 169)
- Managing Yourself(p. 171)
- 16 Learning to Concentrate(p. 173)
- Case Study: Thinking(p. 179)
- 17 Establishing Goals and Planning(p. 180)
- Case Study: Planning(p. 190)
- 18 Setting Priorities(p. 191)
- Mini-Game: Priorities(p. 198)
- 19 Managing Your Time(p. 200)
- Case Study: Analysis(p. 208)
- 20 Make Decisive Decisions(p. 210)
- Mini-Game: Termination(p. 219)
- Where Do I Go From Here?(p. 221)
- 21 Common Mistakes You Don't Want to Make(p. 223)
- Case Study: Intimidation(p. 231)
- 22 Converting Change into Opportunity(p. 232)
- Mini-Game: Change(p. 238)
- 23 Having a Personal Plan B(p. 239)
- Case Study: Decision(p. 248)
- 24 Leadership: What Every Manager Should Know(p. 249)
- Mini-Game: Reward Trade-Offs(p. 262)
- Suggested Answers to Case Problems(p. 264)
- Role Profiles for Cases and Mini-Games(p. 268)
- Index(p. 275)