Descripciones mejoradas de Syndetics:

Provides a working framework for organization consultants, human resource professionals, and managers committed to learning, quality improvement, and change in both business and non-profit Uses illustrations from actual in-depth case studies of such companies as The Travelers Insurance Company and Precision Grinding and Manufacturing at the organization, group, and individual levels, details specific methods of assessment, program development, and program evaluation. Provides a wealth of practical tools, instruments, and approaches for applying the Open Organization Model to any situation..

Tabla de contenidos provista por Syndetics

• Part One Foundations of Open Organizations
• 1 Developing Open Organizations: Cultures That Can Adapt, Change, and Improve
• 2 Creating Unity and Responsiveness: The Open Organization Model
• 3 Involving the Whole System to Diagnose, Learn, and Initiate Change
• Part Two A Guide for Change
• 4 Addressing Organization-Wide Issues: The Case of Precision Grinding and Manufacturing
• 5 Linking Exemplary Customer Service to Values and Relationships
• 6 Building Open Groups: The Case of The Traveler2s Insurance Company
• 7 Renewing Trust and Quality Relationships
• 8 Changing from the Individual Out: The Case of "Cyclops"
• 9 Aligning Personal and Organizational Values
• 10 Conclusion: Open Organizations and Continuous Renewal

Notas de autor provistas por Syndetics

OSCAR G. MINK is professor of adult education and human resource development leadership at the University of Texas, Austin. BARBARA P. MINK is president and a senior consultant with Somerset Consulting Group. ELIZABETH A. DOWNES is a private consultant in research, evaluation, and organizational development in Santa Fe, New Mexico. KEITH Q. OWEN is division chair of social and behavioral sciences at Austin Community College and a senior consultant with Somerset Consulting Group.