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"More Than Words" provides an introduction to both communication theory and practice. The authors cover the essential elements of communication, including communication between individuals and groups, in organizations and through mass media and new technologies. This edition features case studies and assignments, a new series of key questions to help students grasp the material, and expanded sections on mass media and practical communication and media skills.

Tabla de contenidos provista por Syndetics

• List of illustrations and figures
• Acknowledgments
• 1 What is Communication?
• 1 How do we experience communication?
• 2 Why do we communicate?
• 3 What happens when we communicate? Review Debates Assignments Suggested reading
• 2 Interpersonal communication
• 1 Means of contact
• 2 Dealing with others
• 3 Perception -of ourselves and others
• 4 Barriers to communication
• 5 Interpersonal skills Review Debates Assignments Suggested reading
• 3 Communication in groups
• 1 What is a group?
• 2 Why do people join groups?
• 3 Three key factors in groups
• 4 Communicating in groups Review Debates Assignments Suggested reading
• 4 Communication in organizations
• 1 How do organizations operate?
• 2 Case studies and issues Review Debates Assignments Suggested reading
• 5 Mass communication
• 1 A mass communication society
• 2 Interpreting the media
• 3 The media:particular examples Review Debates Assignments Suggested reading
• 6 Communication and media skills
• 1 Getting started -a general strategy
• 2 Interpersonal skills
• 3 Writing skills
• 4 Design skills
• 5 Storyboarding
• 6 Taking photographs
• 7 Audio-visual production
• 8 Into the Net Assignments
• Suggested reading
• Glossary of communication terms
• Resources list for communication studies
• Index