Principles of total quality Vincent K. Omachonu, Joel E. Ross.
Detalles de publicación: Delray Beach, Fla. St. Lucie Press c1994.Descripción: xiv, 386 p. ill. 23 cmISBN:- 0963403060
- 658.5/62 20
- HD62.15 .O43 1994
| Imagen de cubierta | Tipo de ítem | Biblioteca actual | Biblioteca de origen | Colección | Ubicación en estantería | Signatura topográfica | Materiales especificados | Info Vol | URL | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | Prioridad de la cola de reserva de ejemplar | Reservas para cursos | |
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| Libro | Biblioteca Encarnación Valdés Colección General bev | 658.562 R824p (Navegar estantería(Abre debajo)) | Disponible | 80000001679631 |
Descripciones mejoradas de Syndetics:
This third edition of a bestselling text offers the most complete treatment of quality management available. It provides updated coverage of all aspects of the management and implementation of quality. This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations. The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment
Includes bibliographical references and index.