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This brief, down-to-earth guide examines some of the problems people at work are likely to encounter and describes one way of handling them that has been found highly successful. Counselling is a non-directive approach that develops an open and trusting relationship between boss and subordinate.In a straightforward language, and using examples drawn from business life, the author shows what counselling involves in practice and explains some of its underlying ideas. He points out the considerable advantage of the method - and some of the pitfalls.