Detalles MARC
| 000 -LEADER |
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05843cam a2200517Mi 4500 |
| 001 - CONTROL NUMBER |
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on1043845098 |
| 003 - CONTROL NUMBER IDENTIFIER |
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OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20221114193708.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
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| fixed length control field |
m d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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| fixed length control field |
cr cnu---unuuu |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180712s2018 enk o 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781788114301 |
| Qualifying information |
electronic book |
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| International Standard Book Number |
1788114302 |
| Qualifying information |
electronic book |
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| Canceled/invalid ISBN |
1788114299 |
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| Canceled/invalid ISBN |
9781788114295 |
| 035 ## - |
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| System control number |
1942003 |
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| System control number |
(OCoLC)1043845098 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
YDX |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
YDX |
| Modifying agency |
N$T |
| -- |
SNK |
| -- |
OCLCO |
| -- |
YDXIT |
| 049 ## - LOCAL HOLDINGS (OCLC) |
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| Holding library |
MAIN |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
HB171 |
| Item number |
.S47 2018 |
| 072 #7 - |
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| Subject category code |
BUS |
| Subject category code subdivision |
082000 |
| Source |
bisacsh |
|
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| Subject category code |
BUS |
| Subject category code subdivision |
041000 |
| Source |
bisacsh |
|
|---|
| Subject category code |
BUS |
| Subject category code subdivision |
042000 |
| Source |
bisacsh |
|
|---|
| Subject category code |
BUS |
| Subject category code subdivision |
085000 |
| Source |
bisacsh |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.8/12 |
| Edition number |
23 |
| 245 00 - TITLE STATEMENT |
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| Title |
Services, experiences and innovation : |
| Remainder of title |
integrating and extending research / |
| Statement of responsibility, etc. |
edited by Ada Scupola and Lars Fuglsang. |
| 264 #1 - |
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| Place of production, publication, distribution, manufacture |
Cheltenham ; |
| -- |
Northampton, MA : |
| Name of producer, publisher, distributor, manufacturer |
Edward Elgar Publishing, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[2018] |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
1 online resource. |
| 336 ## - CONTENT TYPE |
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| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
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| Media type term |
computer |
| Media type code |
c |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
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| Carrier type term |
online resource |
| Carrier type code |
cr |
| Source |
rdacarrier |
| 490 1# - SERIES STATEMENT |
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| Series statement |
Services, economy and innovation series |
| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
1. Integrative perspectives to service, innovation and experience research / Ada Scupola and Lars Fuglsang -- Part I Systemic innovation -- 2. Experience and innovation in services: from human encounters to social building / Luis Rubalcaba -- 3. Fifteen advances in service innovation studies / Faridah Djellal and Faïz Gallouj -- 4. Service innovation -- organizational and systemic approaches / Marja Toivonen -- 5. Crossing the frontiers between touch points, innovation and experience design in tourism / Metka Stare and Dejan Križaj -- 6. Service innovation as search in multidimensional design spaces: conceptual opportunities and empirical examination / Pim Den Hertog -- Part II Practice-based innovation -- 7. Decentred practices of innovation in the experience economy / Jørgen Ole Bærenholdt -- 8. Towards a theory of a practice-based approach to service innovation within spheres of interaction / Lars Fuglsang -- ^9. Exploring intuition as a dynamic capability in radical new product and service development -- a conceptual approach / Niels Nolsøe Grünbaum and Marianne Stenger -- 10. Service infusion in manufacturing and corporate strategies in the service solutions market -- driving forces and components / Jørn Kjølseth Møller -- Part III Technology and innovation -- 11. Motivators and inhibitors of e-Residency adoption for global e-entrepreneurship / Linda Ujala and Ada Scupola -- 12. Services and experiences from space: satellite-enabled services and manufacturing/operators interdependencies ad hybrid products as enablers of growth / Chloe A. Billing and John R. Bryson -- 13. The innovative generativity of digital service encounters / Anders Henten Anders Henten and Jannick Kirk Sørensen -- 14. User involvement in business-to-business operational service innovation / Giulia Nardelli and Ada Scupola -- Part IV Experience as innovation motor -- ^15. Front-line employee-based experience innovation in tourism / Jens Friis Jensen and Flemming Sørensen -- 16. Wake up and smell the coffee: innovation in the coffee shop experience / Ian Miles, Ming-Fei Lee and Kantima Sawatwarakul -- 17. The new 'online' alternative food networks as a socio-technical innovation in the local food economy: two cases from Milan / Paolo Corvo e Raffaele Matacena -- 18. The Korean online game wave -- development within the experience economy / Patrik Ström and Mirko Ernkvist -- Index. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Consumers are increasingly looking to invest in experiences rather than simply a product. With innovation research moving away from the traditional focus on manufacturing towards services, this book develops a much-needed integrated approach for improving analysis of both experience and service innovation. This impressive book makes a substantial and compelling contribution to research on the interdependencies between innovation, services and experiences. Split into clear and thematically separate categories, the contributors explore systemic innovation, practice-based innovation, technology and innovation, and experiences as a catalyst for innovation. Examples are taken from the tourism industry, entrepreneurial ventures, online gaming and digital services, to provide readers with a thorough overview of the extensive impact of these innovations. Using organizational, systemic, conceptual and empirical examinations of the experience and service economies, the authors identify how top class innovation research can be extended and integrated further with other research areas. Presenting a state-of-the-art analysis of the topic, this timely book will benefit teachers of innovation, the experience economy, and information systems. Researchers of business economics, and marketing will also find this an essential foundation volume for future research on topics of innovation in a globalizing world. |
| 588 ## - |
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| Source of description note |
Description based on online resource; title from digital title page (viewed on November 28, 2018). |
| 590 ## - LOCAL NOTE (RLIN) |
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| Local note |
Master record variable field(s) change: 050, 082 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Technological innovations. |
| 655 #4 - |
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| Genre/form data or focus term |
Electronic books. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Scupola, Ada, |
| Relator term |
editor. |
|
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| Personal name |
Fuglsang, Lars, |
| Relator term |
editor. |
| 776 08 - |
|---|
| Relationship information |
Print version: |
| International Standard Book Number |
1788114299 |
| -- |
9781788114295 |
| Record control number |
(OCoLC)1039327147 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
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| Uniform title |
Services, economy, and innovation. |
| 856 ## - |
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| Uniform Resource Identifier |
https://login.ezproxy.pucpr.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1942003 |
| Link text |
Acceso Remoto |
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| Materials specified |
EBSCOhost |
| Uniform Resource Identifier |
https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1942003 |
| Link text |
Acceso en el Campus PUCPR |
| 942 ## - |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Libro electrónico |