Detalles MARC
| 000 -LEADER |
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05454nam a22004813i 4500 |
| 001 - CONTROL NUMBER |
| control field |
EBC939373 |
| 003 - CONTROL NUMBER IDENTIFIER |
| control field |
MiAaPQ |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20221128174857.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
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m o d | |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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cr cnu|||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
211129s2012 xx o ||||0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9780749465834 |
| Qualifying information |
(electronic bk.) |
|
| Canceled/invalid ISBN |
9780749465827 |
| 035 ## - |
| System control number |
(MiAaPQ)EBC939373 |
|
| System control number |
(Au-PeEL)EBL939373 |
|
| System control number |
(CaPaEBR)ebr10614670 |
|
| System control number |
(CaONFJC)MIL400854 |
|
| System control number |
(OCoLC)817926058 |
| 040 ## - CATALOGING SOURCE |
| Original cataloging agency |
MiAaPQ |
| Language of cataloging |
eng |
| Description conventions |
rda |
| -- |
pn |
| Transcribing agency |
MiAaPQ |
| Modifying agency |
MiAaPQ |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
| Classification number |
HF5547.5 |
| Item number |
.F688 2013 |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER |
| Classification number |
651.3 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
| Personal name |
France, Sue. |
| Relator term |
author |
| 245 14 - TITLE STATEMENT |
| Title |
The Definitive Executive Assistant and Managerial Handbook : |
| Remainder of title |
A Professional Guide to Leadership for All PAs, Senior Secretaries, Office Managers and Executive Assistants / |
| Statement of responsibility, etc. |
Sue France. |
| 250 ## - EDITION STATEMENT |
| Edition statement |
First edition. |
| 264 #1 - |
| Place of production, publication, distribution, manufacture |
London : |
| Name of producer, publisher, distributor, manufacturer |
Kogan Page, Limited, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2012. |
|
| Date of production, publication, distribution, manufacture, or copyright notice |
©2013. |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
1 online resource (264 pages) |
| 336 ## - CONTENT TYPE |
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
| Media type term |
computer |
| Media type code |
c |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
| Carrier type term |
online resource |
| Carrier type code |
cr |
| Source |
rdacarrier |
| 505 0# - FORMATTED CONTENTS NOTE |
| Formatted contents note |
Intro -- Contents -- Foreword -- About the Author -- Acknowledgements -- Introduction -- 01 The leadership challenge -- Who or what is a leader? -- Leadership skills -- Employee involvement -- Summary -- 02 How to motivate yourself and your teams -- Motivational theories -- Signs of demotivation -- What are demotivators in the workplace? -- How to motivate yourself and others -- How to motivate your boss -- Motivational listening -- Assessing yourself and your own motivators -- Summary -- 03 Developing emotional intelligence -- Leadership and emotional intelligence -- Developing emotional intelligence (EI) in leaders -- NLP and emotional intelligence -- Summary -- 04 Leading effective teams to success -- Definition of a team -- Team-leader role -- Team dynamics -- Characteristics of effective teams -- Stages of team development -- Creating a Team Charter -- Belbin® team roles -- Summary -- 05 Performance management -- Performance management -- Interviews -- Induction programme and standard operating procedures (SOP) -- Performance management -- Summary -- 06 Coaching -- Mentoring -- Counselling -- Coaching -- Wheel of life/timeline -- Summary -- 07 How to communicate with different personality and behavioural styles -- Filters and perception -- Behavioural model -- Summary -- 08 Managing projects -- Definition and terminology of project management -- Content -- Structure -- Stage one: definition -- The five steps of project start-up: sequence of events -- Project overview -- Project approach -- Project team members -- Project approval -- Stage two: planning -- Stage three: execute -- Stage four: deliver/review/close -- Processes -- Summary -- 09 The art and science of effective negotiation -- Definition of negotiation -- Negotiation styles -- The key skills of a negotiator -- The stages of a successful negotiation. |
|
| Formatted contents note |
Before the negotiation - preparation -- During the negotiation - opening statements -- Discussion (including tactics) -- Bargaining -- Agreement and action plan -- Summary -- 10 Change management: how can you help? -- What exactly is 'change management' and how can you help it happen effectively? -- Leading change -- Theories of change management -- Summary -- Resource 1 -- The global list of professional administrative associations produced by The Executive Secretary magazine -- Resource 2 -- Example person specification -- Resource 3 -- Example questions for recruiting -- Resource 4 -- Coaching questions -- Resource 5 -- Wheel of life -- Resource 6 -- Blank 'Wheel of life' - to use creatively -- Resource 7 -- Preparation form for all negotiations -- Index. |
| 520 ## - SUMMARY, ETC. |
| Summary, etc. |
From best-selling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide for anyone who wants to take their career development to the next level. Placing special emphasis on personal leadership development as well as practical skills, you will learn how to manage a small team, climb the career ladder to gain more responsibility, negotiate effectively and confidently manage a project. It will teach you how to recruit and induct staff, make decisions fairly and consistently, build a productive team and environment and get noticed at work. For ambitious Assistants who want to continually improve their skills, The Definitive Executive & Managerial Handbook is an indispensable guide, helping you to maintain your professional image and achieve resounding success. |
| 588 ## - |
| Source of description note |
Description based on publisher supplied metadata and other sources. |
| 590 ## - LOCAL NOTE (RLIN) |
| Local note |
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Administrative assistants. |
| 655 #4 - |
| Genre/form data or focus term |
Electronic books. |
| 776 08 - |
| Relationship information |
Print version: |
| Main entry heading |
France, Sue |
| Title |
The Definitive Executive Assistant and Managerial Handbook |
| Place, publisher, and date of publication |
London : Kogan Page, Limited,c2012 |
| International Standard Book Number |
9780749465827 |
| 797 2# - |
| Corporate name or jurisdiction name as entry element |
ProQuest (Firm) |
| 856 ## - |
| Uniform Resource Identifier |
https://login.ezproxy.pucpr.edu/login?url=https://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=939373 |
| Link text |
Acceso Remoto |
|
| Uniform Resource Identifier |
https://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=939373 |
| Link text |
Acceso en el Campus PUCPR |
| 942 ## - |
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Libro electrónico |