Services, experiences and innovation : (Registro nro. 281608)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 03767cam a22003735i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 20508649 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190628102131.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180523s2018 enk 000 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2018945850 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1788114299 |
| Qualifying information | hardcover |
| International Standard Book Number | 9781788114295 |
| Qualifying information | hardcover |
| Canceled/invalid ISBN | 9781788114301 |
| Qualifying information | electronic book |
| Canceled/invalid ISBN | 9781788114295 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| 042 ## - | |
| Authentication code | pcc |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .S478 2018 |
| 245 00 - TITLE STATEMENT | |
| Title | Services, experiences and innovation : |
| Remainder of title | integrating and extending research / |
| Statement of responsibility, etc. | edited by Ada Scupola, Lars Fuglsang. |
| 264 #1 - | |
| Place of production, publication, distribution, manufacture | Cheltenham, UK ; |
| -- | Northampton, MA, USA : |
| Name of producer, publisher, distributor, manufacturer | Edward Elgar Publishing, |
| Date of production, publication, distribution, manufacture, or copyright notice | [2018] |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xv, 344 pages ; |
| Dimensions | 25 cm. |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Source | rdacarrier |
| 490 1# - SERIES STATEMENT | |
| Series statement | Services, economy, and innovation |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | 1. Integrative perspectives on service, innovation and experience research -- PART I: SYSTEMIC INNOVATION -- 2. Experience and innovation in services: From human encounters to social building -- 3. Fifteen advances in service innovation studies -- 4. Service innovation – organizational and systemic approaches -- 5. Crossing the frontiers between touch points, innovation and experience design in tourism -- 6. Service innovation as search in multidimensional design spaces: Conceptual opportunities and empirical examination -- PART II: PRACTICE-BASED INNOVATION -- 7. Decentred practices of innovation in the experience economy -- 8. Towards a theory of a practice-based approach to service innovation within spheres of interaction -- 9. Exploring intuition as a dynamic capability in radical new product and service development – a conceptual approach -- 10. Service infusion in manufacturing and corporate strategies in the service solutions market – driving forces and components -- PART III: TECHNOLOGY AND SERVICE INNOVATION -- 11. Motivators and inhibitors of e-Residency adoption for globale-entrepreneurship -- 12. Services and experiences from space: Satellite-enabled services and manufacturer–operator interdependencies and hybrid products as enablers of growth -- 13. The innovative generativity of digital service encounters -- 14. User involvement in business-to-business operational service innovation -- PART IV: EXPERIENCE AS INNOVATION MOTOR -- 15. Front-line employee-based experience innovation in tourism -- 16. Wake up and smell the coffee: Innovation in the coffee shop experience -- 17. The new ‘online’ alternative food networks as a socio-technical innovation in the local food economy: Two cases from Milan -- 18. The Korean online game wave – development within the experience economy -- Index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Whilst innovation has traditionally focused on manufacturing, recently research surrounding service innovation has been flourishing. Furthermore, as consumers become ever more sophisticated and look for experiences, a research field investigating this topic has also emerged. This book aims to develop an integrated approach to the field of experience and services through innovation by showing that it is necessary to take several factors into account. As such, it makes a substantial and compelling contribution to the interdependencies between innovation, services and experience research. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| General subdivision | Technological innovations. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Scupola, Ada, |
| Relator term | editor. |
| Personal name | Fuglsang, Lars. |
| Relator term | editor |
| 9 (RLIN) | 296456 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Services, economy, and innovation. |
| 856 ## - | |
| Uniform Resource Identifier | http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1942003&site=ehost-live |
| Public note | Precione para acceder al libro en línea. |
| 942 ## - | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Libro electrónico |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Biblioteca Mons. Iñaki Mallona (Arecibo) | Biblioteca Mons. Iñaki Mallona (Arecibo) | Acceso en línea | 09/08/2022 | 60000010172119 | 09/08/2022 | EBook | 09/08/2022 | Libro electrónico | |||||||||
| Library of Congress Classification | Biblioteca de Mayagüez | Biblioteca de Mayagüez | Acceso en línea | 16/05/2019 | 97 | 256.89 | HF5415.5 .S478 2018 | 50000003273975 | 16/05/2019 | Ebook c. 1 | 256.89 | 16/05/2019 | Libro electrónico |