Catering and convention service survival guide in hotels and casinos / (Registro nro. 270482)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02980 a2200301 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20181127141047.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 181127t2017 nyu |||gs|||| 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781631575921 (Ebook) |
| International Standard Book Number | 9781631575914 (print) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | EVLG |
| Language of cataloging | spa |
| Description conventions | rda |
| Transcribing agency | ost |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | TX921 |
| Item number | .B335 2017 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Backus, Lisa Lynn |
| Relator term | author |
| 245 ## - TITLE STATEMENT | |
| Title | Catering and convention service survival guide in hotels and casinos / |
| Statement of responsibility, etc. | Lisa Lynn Backus and Patti J. Shock ; Betsy Bender Stringam, editor. |
| Medium | [electronic resource] |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | Business Expert Press, |
| Date of publication, distribution, etc. | 2017. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | Electronic text (xiii, 221 pages) |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type code | txt |
| Content type term | text |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type code | n |
| Media type term | online resource |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type code | nc |
| Carrier type term | computer |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| 9 (RLIN) | 295954 |
| Title | Tourism and Hospitality Management Collection |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Chapter 1: Introduction to the Catering and Convention Service Field: Your Job Is So Glamorous You Party Every Day --Chapter 2: Required Skill Sets: Apologies, Empathy, and Education -- Chapter 3: What Planners Really Want: Relationships -- Chapter 4: Contracts and Their Execution: The Agreement -- Chapter 5: Communication: Listening and Delivering -- Chapter 6: Food and Beverage: The Catering Part of Catering Convention Services Management -- Chapter 7: Staffing and Service Styles for Food and Beverage Events -- Chapter 8: The Space: Choosing and Setting Up the Room, Outdoor Areas or Tents -- Chapter 9: Nonprofit, Social, and Wedding Events: Understanding the Emotional Side of Events -- Chapter 10: Association and Corporate Events: The Business Side of Tourism -- Chapter 11: Casino, VIP and Celebrity Events, and Tradeshows: Dealing with the Richand Famous -- Chapter 12: Upselling for Repeat Business and Working with Vendors: Improving the Bottom Line -- Chapter 13: Accounting for Catering and Convention Services -- Glossary -- Appendix -- Index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The role of the catering and convention service manager (CCSM) is diverse and must juggle event components. This book imparts authors’ in-depth knowledge of what a CCSM does, what emotional and technical skills are required, how to relate to planners, and execute contracts. It covers communication, food and beverage information, banquet service styles, menu planning, and event space setup standards. Included are best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and tradeshows. The authors also discuss how this industry operates within casino properties. Then, the revenue upsell opportunities for all stakeholders, industry accounting, and the paperwork that pulls it all together. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 70763 |
| Topical term or geographic name entry element | Caterers and catering |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 295953 |
| Personal name | Shock, Patti J. |
| Relator term | author |
| 856 ## - | |
| Uniform Resource Identifier | http://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=4856187 |
| Link text | Oprima para acceder libro electrónico |
| 942 ## - | |
| Koha item type | Libro electrónico |
| Source of classification or shelving scheme | Library of Congress Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Biblioteca Mons. Iñaki Mallona (Arecibo) | Biblioteca Mons. Iñaki Mallona (Arecibo) | Acceso en línea | 07/11/2022 | 60000010177118 | 07/11/2022 | Ebooks | 07/11/2022 | Libro electrónico | |||||||||
| Library of Congress Classification | Biblioteca de Mayagüez | Biblioteca de Mayagüez | Acceso en línea | 11/04/2018 | 23 | 159.45 | TX921 .B335 2017 | 50000003272563 | 11/04/2018 | Ebook | 159.45 | 11/04/2018 | Libro electrónico |