Service operations management
Harris, N. D
Service operations management Neville D. Harris. - London Cassell 1989. - 271 p. ill.
Includes bibliographical references and index.
0304322172
Service industries--Management.
Service operations management Neville D. Harris. - London Cassell 1989. - 271 p. ill.
Includes bibliographical references and index.
0304322172
Service industries--Management.