APA

Zagoria S., . (1988). The ombudsman: how good governments handle citizens' grievances. Cabin John, MD: Seven Locks Press.

Chicago

Zagoria Sam, . 1988. The ombudsman: how good governments handle citizens' grievances. Cabin John, MD: Seven Locks Press.

Harvard

Zagoria S., . (1988). The ombudsman: how good governments handle citizens' grievances. Cabin John, MD: Seven Locks Press.

MLA

Zagoria Sam, . The ombudsman: how good governments handle citizens' grievances. Cabin John, MD: Seven Locks Press. 1988.