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Serving them right

Liswood, Laura A.

Serving them right innovative and powerful customer retention strategies Laura A. Liswood. - New York Harper Business c1990. - xxxiv, 180 p. ill.

920615

ISBN: 22.38

LCCN: 89026701 //r90

Subjects--Topical Terms:
Customer service--United States.
Consumer satisfaction--United States.

LC Class. No.: HF5415.5 / .L57 1990

Dewey Class. No.: 658.8/12

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