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Smith, Rolf 1940-

The 7 Levels of Change : diffferent thinking for diffferent results. / txt Seven levels of change. by Rolf Smith. - Third Edition - xxiii, 320 p. ill. ; 24 cm. book

Includes index.

Include bibliography.

Contents :
How to Leverage Six Sigma with the 7 Levels of Change xiv --
The History of the 7 Levels of Change xvii --
How to Use This Field Guide 1 --
Level 1 : Effectiveness 21 --
Level 2 : Efficiency 37 --
Level 3 : Improving 57 --
Transitioning to Level 4 95 --
Level 4 : Cutting 105 --
Level 5 : Copying 125 --
Transitioning to Level 6 151 --
Level 6 Different 167 --
Level 7 : Impossible 201 --
What's next? 223 --
Getting ready for change (individuals) 229 --
Getting ready for changa (teams) 251 --
Appendices :
A The Thinking Expedition - Five Case Studies 269 --
B The School for Innovators (SfI) 299 --
C USAF Electronic Security Command (ESC) Innovation Strategy Paper 309 --
D Elvira Stestikova's Chart of the 7 levels of Change 315 --
Index of Tools and Techniques 319 --
Bibliography & References 321 --


ISBN: 9781930819504 1930819501

LCCN: 2006031888

Subjects--Topical Terms:
Organizational change

LC Class. No.: HD58.8 / S65 2007

Dewey Class. No.: 658.4/06