APA

Smith N., Wollan R. & Zhou C. (2011). The social media management handbook: everything you need to know to get social media working in your business. Hoboken, NJ: John Wiley & Sons.

Chicago

Smith Nick, Wollan Robert and Zhou Catherine. 2011. The social media management handbook: everything you need to know to get social media working in your business. Hoboken, NJ: John Wiley & Sons.

Harvard

Smith N., Wollan R. and Zhou C. (2011). The social media management handbook: everything you need to know to get social media working in your business. Hoboken, NJ: John Wiley & Sons.

MLA

Smith Nick, Wollan Robert and Zhou Catherine. The social media management handbook: everything you need to know to get social media working in your business. Hoboken, NJ: John Wiley & Sons. 2011.