APA

Mahoney F. X., Thor C. G., . (1994). The TQM trilogy: using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management. New York: American Management Association.

Chicago

Mahoney Francis Xavier, Thor Carl G, . 1994. The TQM trilogy: using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management. New York: American Management Association.

Harvard

Mahoney F. X., Thor C. G., . (1994). The TQM trilogy: using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management. New York: American Management Association.

MLA

Mahoney Francis Xavier, Thor Carl G, . The TQM trilogy: using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management. New York: American Management Association. 1994.