The spirit of kaizen creating lasting excellence one small step at a time
Maurer, Robert.
The spirit of kaizen creating lasting excellence one small step at a time Bob Maurer and Leigh Ann Hirschman. - New York McGraw-Hill c2013. - ix,181 p.
A swift introduction to kaizen -- Boost morale -- Contain costs -- Improve quality -- Develop new products and services -- Increase sales -- Reduce health-care expenses -- When small steps are too hard : what to do.
9780071796170 (alk. paper) 0071796177 (alk. paper)
2012025342
Organizational effectiveness
Management
Organizational change
HD58.9 / .M384 2013
658.4/01
The spirit of kaizen creating lasting excellence one small step at a time Bob Maurer and Leigh Ann Hirschman. - New York McGraw-Hill c2013. - ix,181 p.
A swift introduction to kaizen -- Boost morale -- Contain costs -- Improve quality -- Develop new products and services -- Increase sales -- Reduce health-care expenses -- When small steps are too hard : what to do.
9780071796170 (alk. paper) 0071796177 (alk. paper)
2012025342
Organizational effectiveness
Management
Organizational change
HD58.9 / .M384 2013
658.4/01