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Mulac, Carolyn.

Fundamentals of reference Carolyn Mulac. - Chicago American Library Association 2012. - xii, 131 p. 23 cm. - ALA fundamentals series .

Includes bibliographical references and indexes.

Reference sources -- Encyclopedias -- Websites -- Dictionaries -- Almanacs, handbooks, and yearbooks -- Indexes -- Directories -- Geographical sources -- Biographical sources -- Statistical sources -- Reference services -- The reference interview -- Reference service in person -- Telephone reference service -- Online reference service -- Reference service to children and young adults -- Reference service in special subjects -- Reference policies -- Reference standards -- Reference evaluation -- Appendix. ALA documents.

ISBN: 9780838910870 (pbk. : alk. paper)

LCCN: 2012010058

Subjects--Topical Terms:
Internet in library reference services
Reference sources--Bibliography.
Reference services (Libraries)--United States.

LC Class. No.: Z711 / .M82 2012

Dewey Class. No.: 025.5/20973