Office procedures for the 21st century
Burton, Sharon.
Office procedures for the 21st century Office procedures for the twenty-first century Sharon Burton, Nelda Shelton. - 8th ed. - Upper Saddle River, N.J. Prentice Hall c2011. - xxiii, 616 p. ill. (chiefly col.) 28 cm.
Includes index.
Includes bibliographical references and index.
Understanding the changing and challenging office -- Developing professional skills -- Preparing for your employment -- Time management -- Telecommunications -- Building communications skills -- Processing mail -- Records management -- Banking and accounting procedures -- Scheduling appointments and receiving visitors -- Making travel arrangements -- Planning meetings and conferences -- Developing effective oral presentations -- Preparing to meet the challenges -- Working in a medical office -- Working in a legal office.
9780135063897 (alk. paper) 0135063892
2009052405
Office practice--Handbooks, manuals, etc.
Secretaries--Handbooks, manuals, etc.
HF5547.5 / .J45 2011
651.3 / B9741o8
Office procedures for the 21st century Office procedures for the twenty-first century Sharon Burton, Nelda Shelton. - 8th ed. - Upper Saddle River, N.J. Prentice Hall c2011. - xxiii, 616 p. ill. (chiefly col.) 28 cm.
Includes index.
Includes bibliographical references and index.
Understanding the changing and challenging office -- Developing professional skills -- Preparing for your employment -- Time management -- Telecommunications -- Building communications skills -- Processing mail -- Records management -- Banking and accounting procedures -- Scheduling appointments and receiving visitors -- Making travel arrangements -- Planning meetings and conferences -- Developing effective oral presentations -- Preparing to meet the challenges -- Working in a medical office -- Working in a legal office.
9780135063897 (alk. paper) 0135063892
2009052405
Office practice--Handbooks, manuals, etc.
Secretaries--Handbooks, manuals, etc.
HF5547.5 / .J45 2011
651.3 / B9741o8