Managing for quality in the hospitality industry

Woods, Robert H.

Managing for quality in the hospitality industry Robert H. Woods, Judy Z. King. - East Lansing, Mich. Educational Institute of the American Hotel & Motel Association c1996. - xii, 440 p. ill. 23 cm.

Includes bibliographical references and index.

0866120947

96164739


Hospitality industry--Management.

TX911.3.M27 / W6798 1996

647.94/068
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