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Cheesebro, Thomas, 1946-

Communicating in the workplace / Thomas Cheesebro, Linda O'Connor, Francisco Rios. - Upper Saddle River, N.J. : Prentice Hall, c2010. - xxii, 324 pages : illustrations (chiefly color) ; 26 cm.

Includes bibliographical references and index.

Communication concepts -- Perception -- Cultural diversity-- Language -- Listening and responding -- Interpersonal relationship skills -- Conflict resolution -- Teamwork -- Preparing the informative presentation -- Organizing informative outlines -- Verbal and visual supports -- Gathering information -- Delivering presentations -- Persuasive speaking -- Interviewing skills.

ISBN: 9780136136910 (alk. paper) 0136136915 (alk. paper)

LCCN: 2008053850

Subjects--Topical Terms:
Business communication
Communication

LC Class. No.: HF5718 / .C452 2010