APA

Baron S., Harris K. & Hilton T. (2009). Services marketing: text and cases. New York: Palgrave-Macmillan.

Chicago

Baron Steve, Harris Kim and Hilton Toni. 2009. Services marketing: text and cases. New York: Palgrave-Macmillan.

Harvard

Baron S., Harris K. and Hilton T. (2009). Services marketing: text and cases. New York: Palgrave-Macmillan.

MLA

Baron Steve, Harris Kim and Hilton Toni. Services marketing: text and cases. New York: Palgrave-Macmillan. 2009.