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Customer service

Timm, Paul R.

Customer service career success through customer satisfaction Paul R. Timm. - 5 th ed. - Upper Saddle River, NJ Prentice Hall c2010. - xxii, 226 p. ill. 23 cm.

Includes bibliographical references and index.

ISBN: 9780135063972

Subjects--Topical Terms:
Customer services
Success in business
Customer relations
Consumer satisfaction

LC Class. No.: HF5415.5 / .T513 1998

Dewey Class. No.: 658.8/12

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