Streamlining library services
Dougherty, Richard M.
Streamlining library services what we do, how much time it takes, what it costs, how we can do it better Richard M. Dougherty. - Lanham, Md. Scarecrow Press 2008. - xviii, 269 p. ill. 26 cm.
Rev. ed. of: Scientific management of library operations. 2nd ed. 1982.
Includes bibliographical references and index.
The roots of scientific management -- The impact of technology : environments, productivity, and staff roles -- Identifying targets of opportunity -- Identifying the problem : diagnostic tools -- Preparing for a study -- Block diagram -- Tools for process analysis -- Tools for special situations -- Forms and templates -- Tracking systems : throughput/delay analysis -- Self-administered diary studies -- Work sampling -- Direct time study -- Costs -- Assessing current activities -- Designing streamlined activities -- Implementing new activities -- Managing organizational change.
9780810851986 (pbk. : alk. paper) 0810851989 (pbk. : alk. paper)
2007040288
Library Administration
Z678 / .D6 2008
025.1 / D732s
Streamlining library services what we do, how much time it takes, what it costs, how we can do it better Richard M. Dougherty. - Lanham, Md. Scarecrow Press 2008. - xviii, 269 p. ill. 26 cm.
Rev. ed. of: Scientific management of library operations. 2nd ed. 1982.
Includes bibliographical references and index.
The roots of scientific management -- The impact of technology : environments, productivity, and staff roles -- Identifying targets of opportunity -- Identifying the problem : diagnostic tools -- Preparing for a study -- Block diagram -- Tools for process analysis -- Tools for special situations -- Forms and templates -- Tracking systems : throughput/delay analysis -- Self-administered diary studies -- Work sampling -- Direct time study -- Costs -- Assessing current activities -- Designing streamlined activities -- Implementing new activities -- Managing organizational change.
9780810851986 (pbk. : alk. paper) 0810851989 (pbk. : alk. paper)
2007040288
Library Administration
Z678 / .D6 2008
025.1 / D732s