APA

DeBonis N. J., Balinski E. W. & Allen P. (2003). Value-based marketing for bottom-line success: 5 steps to creating customer. New York: McGraw-Hill.

Chicago

DeBonis Nicholas J, Balinski Eric W and Allen Phil. 2003. Value-based marketing for bottom-line success: 5 steps to creating customer. New York: McGraw-Hill.

Harvard

DeBonis N. J., Balinski E. W. and Allen P. (2003). Value-based marketing for bottom-line success: 5 steps to creating customer. New York: McGraw-Hill.

MLA

DeBonis Nicholas J, Balinski Eric W and Allen Phil. Value-based marketing for bottom-line success: 5 steps to creating customer. New York: McGraw-Hill. 2003.