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Kettner, Peter M.

Designing and managing programs an effectiveness-based approach Peter M. Kettner, Robert M. Moroney, and Lawrence L. Martin. - 2nd ed. - Thousand Oaks, Calif. Sage Publications c1999. - x, 262 p. 23 cm. - Sage sourcebooks for the human services v. 11 .

Includes bibliographical references (p. 249-252) and index.

Pt. I. Assessing current practices. Contemporary issues in social service program planning and administration -- pt. II. Problem analysis/needs assessment. Understanding social problems -- Needs assessment: theoretical considerations -- Needs assessment: approaches to measurement -- pt. III. Planning, designing, and tracking the intervention. Selecting the appropriate intervention strategy -- Setting goals and objectives -- Designing effective programs -- Building a management information system -- pt. IV. Calculating the costs and value of the intervention. Line-item, functional, and program budgeting systems -- Budgeting for control, management, and planning -- Performance measurement, monitoring, and program evaluation -- Appendix: Line-item, functional, and program budgeting systems: a case example.

ISBN: 0761915486 (cloth : acid-free paper) 0761915494 (pbk. : acid-free paper)

LCCN: 98025496

Nat. Bib. No.: GB99-24292

Subjects--Topical Terms:
Social service--Planning.--United States
Social action--Evaluation.
Social action--Management.
Social planning
Social service--Finance.--United States
Social service--Evaluation.--United States

LC Class. No.: HV95 / .K428 1999

Dewey Class. No.: 361.00684 / K436d2