Total customer satisfaction
Rico, Ruben Roberto.
Total customer satisfaction satisfacción y deleite total de los clientes Rubén Roberto. - 7a. ed - Buenos Aires Ediciones Macchi 1997. - xxiii, 293p. ill. 23cm
Includes bibliography : [291]-293.
950537559X 21.75
Customer services
Total customer satisfaction satisfacción y deleite total de los clientes Rubén Roberto. - 7a. ed - Buenos Aires Ediciones Macchi 1997. - xxiii, 293p. ill. 23cm
Includes bibliography : [291]-293.
950537559X 21.75
Customer services