APA

Anderson J. C., Narus J. A., . (1999). Business market management: understanding, creating, and delivering value. Upper Saddle River, NJ: Prentice-Hall, Inc.

Chicago

Anderson James C, Narus James A, . 1999. Business market management: understanding, creating, and delivering value. Upper Saddle River, NJ: Prentice-Hall, Inc.

Harvard

Anderson J. C., Narus J. A., . (1999). Business market management: understanding, creating, and delivering value. Upper Saddle River, NJ: Prentice-Hall, Inc.

MLA

Anderson James C, Narus James A, . Business market management: understanding, creating, and delivering value. Upper Saddle River, NJ: Prentice-Hall, Inc. 1999.