Improving quality and performance in your non-profit organization

Grobman, Gary M.

Improving quality and performance in your non-profit organization Gary M. Grobman ; [with a foreword by Philip B. Crosby]. - Harrisburg, PA White Hat Communications c1999. - 155 p. 23 cm.

"An introduction to change management strategies for the 21st century"- - Cover.

"Internet resources": p. 135-143. Includes bibliographical references ( p. 145-149 ) and index.

0965365344

98-96842


Nonprofit organizations--Management.

658/.048
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