Cómo conquistar al cliente 25 ideas para lograrlo
Donnelly, James H.
Cómo conquistar al cliente 25 ideas para lograrlo James H. Donnelly. - Barcelona Paidós 1999. - p. 22 cm.
Translation of: Close to the customer : 25 management tips from the other side of the counter.
847509788X
Customer service--Management.
Leadership
Supervision of employees
Consumer satisfaction
Cómo conquistar al cliente 25 ideas para lograrlo James H. Donnelly. - Barcelona Paidós 1999. - p. 22 cm.
Translation of: Close to the customer : 25 management tips from the other side of the counter.
847509788X
Customer service--Management.
Leadership
Supervision of employees
Consumer satisfaction