The reference encounter
Radford, Marie L.
The reference encounter interpersonal communication in the academic library Marie L. Radford. - Chicago Association of College and Research Libraries 1999. - xi, 242 p. 23 cm. - ACRL publications in librarianship no. 52 .
Includes bibliographical references (p. 205-217) and index.
0838979513 (alk. paper)
98047242
Academic libraries--Reference services--United States.
Communication in library science--United States.
Z674 Z675.U5 / .A75 no.52
020 s 025.5/2777/0973
The reference encounter interpersonal communication in the academic library Marie L. Radford. - Chicago Association of College and Research Libraries 1999. - xi, 242 p. 23 cm. - ACRL publications in librarianship no. 52 .
Includes bibliographical references (p. 205-217) and index.
0838979513 (alk. paper)
98047242
Academic libraries--Reference services--United States.
Communication in library science--United States.
Z674 Z675.U5 / .A75 no.52
020 s 025.5/2777/0973