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Customer connections

Wayland, Robert Edwin,

Customer connections new strategies for growth Robert E. Wayland, Paul M. Cole. - Boston, MA Harvard Business School Press 1997. - xi, 267 p. ill.

Includes index.

Includes bibliographical references.

ISBN: 0875847994 31.95

Subjects--Topical Terms:
Customer relations

LC Class. No.: HF5415.5 / .W39 1997

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