Introduction to total quality quality management for production, processing, and services

Goetsch, David L.

Introduction to total quality quality management for production, processing, and services David L.Goetsch, Stanely B. Davis. - 2nd ed. - Upper Saddle River, N.J. Prentice-Hall c1997. - xii, 660 p. ill.

Includes bibliographical references and index.

0132325217




Total quality management

HD62.15 b .G64 1997

658.5/62
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