APA

Silvis C. A., . (1995). General office procedures. New York: The Dryden P ress; Harcourt Brace College Publishers.

Chicago

Silvis Carol A, . 1995. General office procedures. New York: The Dryden P ress; Harcourt Brace College Publishers.

Harvard

Silvis C. A., . (1995). General office procedures. New York: The Dryden P ress; Harcourt Brace College Publishers.

MLA

Silvis Carol A, . General office procedures. New York: The Dryden P ress; Harcourt Brace College Publishers. 1995.