Quality government designing, developing, and implementing TQM

Koehler, Jerry W.

Quality government designing, developing, and implementing TQM Jerry W. Koehler, Joseph M. Pankowski. - Delray Beach, FL St. Lucie Press c1996. - xiii, 281 p. ill. 26 cm.

Includes bibliographical references and index.

1574440136


Public administration
Total quality management in government
Government productivity
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