Cómo conquistar al cliente 25 ideas para lograrlo
Donnelly, James H.
Cómo conquistar al cliente 25 ideas para lograrlo James H. Donnelly. - 1. ed. - Barcelona Paidós 1992. - 210 p. 22 cm. - Paidos empresa 12 .
Translation of: Close to the customer : 25 management tips from the other side of the counter.
847509788X
Customer service--Management.
Leadership
Supervision of employees
Consumer satisfaction
HF 5415.5 / .D6518 1992
Cómo conquistar al cliente 25 ideas para lograrlo James H. Donnelly. - 1. ed. - Barcelona Paidós 1992. - 210 p. 22 cm. - Paidos empresa 12 .
Translation of: Close to the customer : 25 management tips from the other side of the counter.
847509788X
Customer service--Management.
Leadership
Supervision of employees
Consumer satisfaction
HF 5415.5 / .D6518 1992