APA

Peppers D., Rogers M. E., . (1993). The one to one future: building relationships one customer at a time. New York: Currency Doubleday.

Chicago

Peppers Don, Rogers Martha Elizabeth, . 1993. The one to one future: building relationships one customer at a time. New York: Currency Doubleday.

Harvard

Peppers D., Rogers M. E., . (1993). The one to one future: building relationships one customer at a time. New York: Currency Doubleday.

MLA

Peppers Don, Rogers Martha Elizabeth, . The one to one future: building relationships one customer at a time. New York: Currency Doubleday. 1993.