APA

Keyes J., . (1994). Solving the productivity paradox: TQM for computer professionals. New York, N.Y: McGraw-Hill.

Chicago

Keyes Jessica, . 1994. Solving the productivity paradox: TQM for computer professionals. New York, N.Y: McGraw-Hill.

Harvard

Keyes J., . (1994). Solving the productivity paradox: TQM for computer professionals. New York, N.Y: McGraw-Hill.

MLA

Keyes Jessica, . Solving the productivity paradox: TQM for computer professionals. New York, N.Y: McGraw-Hill. 1994.