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Achieving service productivity

Achieving service productivity lessons from the best in the world edited by Erik Hörnell & Per Hjelm. - London Financial Times/Pitman Pub. 1994. - ix, 292 p. ill. 24 cm.

Includes bibliographical references (p. 279-280) and index.

ISBN: 0273603868

Subjects--Topical Terms:
Industrial productivity
Industrial productivity--Sweden.

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