APA

United States, . (1992). Product warranties & servicing: responsive business approaches to consumer needs. Washington: Office of Consumer Affairs.

Chicago

United States, . 1992. Product warranties & servicing: responsive business approaches to consumer needs. Washington: Office of Consumer Affairs.

Harvard

United States, . (1992). Product warranties & servicing: responsive business approaches to consumer needs. Washington: Office of Consumer Affairs.

MLA

United States, . Product warranties & servicing: responsive business approaches to consumer needs. Washington: Office of Consumer Affairs. 1992.